Measures of our hotel to cope with the COVID-19 pandemic
In accordance with the legal regulations set by the Italian government, the Piccolo Grand Hotel will implement all sanitary measures to assure safe holidays for our guests. Our biggest wish is to provide our guests with a unique experience in a safe environment. We will certainly keep our high service standards even in these times. To offer our guests the most possible freedom for their holidays and stay in our hotel, we have adapted our reservation policies as follows:
- For all reservations that have been made at a non-refundable rate, we offer you the possibility to change your reservation into a voucher which is valid for one year. In case you do not wish to accept this, we offer you a free cancellation of your reservation.
- For all reservations that have been made directly with us at the Piccolo Grand Hotel (via phone, e-mail or web), please contact us via phone on +39 3807447274 or via mail at firstname.lastname@example.org for all changes or cancellations.
- For all reservations that have been through a booking agency or a tour operator, please get in contact with the respective booking service and they will then get in contact with us.
- Unfortunately we had to postpone our hotel opening to June 20th 2020 due to the current situation.
We thank you for your trust in us and we hope to able to spoil you in our hotel as soon as possible.
Your Piccolo Grand Hotel Team